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Planet Perfume customers have the right to return their order. For this reason if you are in any way unhappy with your purchase, simply return the order within 16 days of purchase date and we will promptly process your request and refund your money (less shipping charges) via crediting your credit/debit card

Please Note! Unfortunately we cannot replace/refund for goods if the seals have been tampered with or the product has been used, unless they are faulty

Please send only via Royal Mail Recorded Delivery as it includes a Delivery Confirmation, as we cannot be responsible for packages that has been lost or damaged. Any items damaged during return due to insufficient packaging may only receive a part refund
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Planet Perfume
9 Tudor Parade
High Road
Romford, RM6 6PS

Tel: 020 8590 0007
Email: sales@planetperfume.co.uk

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